Commercial Outsourcing for Sri Lankan hotels
All solutions

Package 03

Commercial Outsourcing

At this stage, RevTec doesn’t just advise — we run the day-to-day commercial operation of your hotel, so you can focus on the guest experience instead of admin.

Your outsourced commercial department.

What’s included

01

Reservation Management

We handle incoming inquiries, availability checks and confirmations across every channel.

02

Call Centre

Professional call handling for bookings, guest questions and issue resolution.

03

AI-Powered Chatbot

Instant answers on WhatsApp, Facebook and your website — with a human handoff whenever it matters.

04

OTA Management

Ongoing rate updates, listing maintenance and OTA-side guest messaging, handled for you.

05

Guest Communication

Consistent, on-brand communication before, during and after every stay.

Why it matters

A fully outsourced commercial department — sized and priced for an independent hotel, not an enterprise chain.

Let's grow your hotel together

Book a free revenue audit — no cost, no commitment, just a clear look at where your hotel is leaving money on the table.